SHIPPING & RETURNS
SHIPPING
- WHEN YOU HAVE PLACED YOUR ORDER, A CONFIRMATION EMAIL WILL BE SENT TO THE EMAIL ADDRESS PROVIDED BY YOU. LET ME KNOW IF THIS DOES NOT OCCUR. IT TAKES 1-2 BUSINESS DAYS FOR ME TO PROCESS YOUR ORDER. AFTER YOUR PARCEL HAS BEEN SHIPPED, YOU WILL RECEIVE A SHIPPING CONFIRMATION. ALL ITEMS ARE SENT WITH TRACEABLE SHIPPING.
- A SHIPPING FEE IS ADDED TO YOUR ORDER UPON CHECKOUT. THE FEE DEPENDS ON THE DESTINATION, ITEMS ARE SHIPPED FROM SWEDEN.
-THE BUYER IS RESPONSIBLE FOR ANY IMPORT DUTIES, IMPORT CLEARANCE AND TAXES THAT MAY APPLY.
-SHIPPING TIMES VARY DEPENDING ON THE DESTINATION. PLEASE PROCEED THE CHECK OUT PROCESS TO SEE ESTIMATED TIMES, OR SEND ME A MESSAGE AND I CAN HAVE A LOOK. I AM NOT RESPONSIBLE FOR ANY DELAYS DUE TO CUSTOMS.
RETURNS
-YOU MAY RETURN YOUR ORDER WITHIN 14 DAYS after RECEIVING IT.
-YOUR ITEM MUST BE UNUSED AND IN THE SAME CONDITION AS WHEN YOU RECEIVED IT.
PLEASE NOTE;
-THE SHIPPING COST IS NOT REFUNDABLE.
-YOU ARE RESPONSIBLE FOR THE RETURN OF THE ITEM/S.
USE THE SHIPPING CARRIER OF YOUR CHOICE. IT IS RECOMMENDED TO USE A TRACKABLE SERVICE TO AVOID package GETTING LOST AND SO THAT YOU CAN GET YOUR REFUND.
INSTRUCTIONS FOR RETURNING:
- SEND AN EMAIL TO CONTACT@SIAARNELL.COM WITHIN THE 14 DAYS AFTER RECEIVING THE ITEM/S. PROVIDE YOUR NAME AND ORDER INFORMATION. YOU WILL THEN RECEIVE THE ADDRESS WHERE TO SEND THE PRODUCT.
-THE ITEM/S MUST BE SHIPPED BACK WITHIN 21 DAYS AFTER RECEIVING THE PRODUCT.
- ALL ITEMS SHOULD BE RETURNED IN ITS ORIGINAL CONDITION AND PACKAGING.
-REFUND WILL BE MADE AS SOON AS THE PRODUCT HAS RETURNED AND BEEN CONTROLLED TO MAKE SURE IT'S IN GOOD CONDITION. YOU’LL GET A CONFIRMATION WHEN THE PRODUCT HAS BEEN RECEIVED. IF THE PRODUCT IS IN ORIGINAL CONDITION, A FULL REFUND WILL BE MADE THROUGH THE SAME SERVICE THAT WAS USED IN THE PURCHASE. SHIPPING COST IS HOWEVER NOT REFUNDABLE.